FAQ

Anyone can play. We only require that the participants be at least 7 years old and able to follow the instructions provided by the operator. If any participants require constant adult supervision, please advise us and be prepared to stick close by them during the event.

We require all participants wear the following:

Shoes, sneakers or boots (please do not wear sandals, flip flops or open toed shoes)

A bandana, headband or cap to keep sweat off the head sensors

There’s no need to wear camouflage, but it adds to the fun. If you are planning on crawling along rough terrain, please consider long pants and long-sleeved shirts.

Absolutely. Laser tag, unlike paintball, does not employ projectiles of any kind. The taggers emit only harmless infrared signals like those in your TV remote. There is no pain, no need for goggles, no mess. Plus, its environmentally friendly because there are no paintballs left lying around after the game.

Just in case there are any bumps or bruises from running up and down, our operators always have a first aid kit handy.

In the event of rain, thunderstorm or other acts of nature beyond our control, we will assess the situation with our guest. Mild sprinkling should not prevent play, but we will not hold any events under the following conditions:

light to heavy rain

gale force winds

thunderstorms

If the event has to be canceled prior to start, we will do our best to re-schedule you at our next available day. If the event has to stop after more than one hour of play, there is no refund for the remaining time.

Please note also that for safety reasons we stop kid’s games about a half hour before sundown. This is to reduce accidents that might occur due to lower visibility, and to ensure all young players are accounted for before it gets dark.

At this time, we accept cash only or direct deposit to our account. Please, no personal cheques or credit cards. There is a 50% deposit to hold an event date. This deposit is non-refundable if the event is cancelled or postponed by the customer less than 5 days before the agreed event date. Payment is due prior to the start of play. If you wish additional play time, please let us know in advance in case we have another event planned after yours.

Our equipment is built to last a long time. However, per our customer agreement which all event hosts must sign, you will be charged for any damages done to our property.